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0423 867 625

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info@careactually.com

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Disability support in Newcastle and Lake Macquarie

Professional support with purpose

We’re redefining disability support with experienced staff, continuity of care, and support that genuinely reflects your needs.

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Qualified professionals
by your side

Our team is made up of experienced staff and we prioritise continuity, so you’re not meeting someone new every week.

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Care built around
your goals

We work with you to create a clear, personalised support plan that focuses on progress, not just ticking off tasks.

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Mental health is
part of the picture

We take a whole-person approach with a strong focus on mental health and wellbeing as part of everyday support.

Support that’s thoughtful, consistent and collaborative

Disability support that puts your needs first

At Care Actually, we understand that quality support isn’t just about showing up, it’s about showing up with care, consistency, and the right experience. We take the time to understand what matters to you and match you with professionals who can help you move forward, not just manage. 

Whether you’re tired of repeating your story to new staff, struggling to get the right kind of support, or looking for a provider who listens, we’re here to make the experience feel more human and actually helpful.

Tailored support, delivered with consistency and care

Available disability support services

At Care Actually, we offer a range of disability support services that are shaped around your goals, your routines, and your preferences. From daily personal care, community access, or more complex support, we approach every service with the same focus; genuine connection, professional standards, and meaningful outcomes. You’ll work with experienced staff who take the time to get to know you, so your support feels steady and responsive to your specific needs.

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Supported Independent Living

Ongoing support in shared or individual homes, focused on building routine and independence.

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Community Nursing Care

Qualified nurses providing clinical support and health management in your own environment.

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Daily Personal Activities

Help with everyday tasks like showering, dressing, and meals, always with dignity and care.

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High Intensity Daily Personal Activities

Specialised support for complex care needs delivered by experienced and trained staff.

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Household Tasks

Reliable help around the home with cleaning, laundry, and other daily living tasks.

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Support Coordination

We help you understand your NDIS plan and connect with the right supports and services.

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Accommodation/ Tenancy Assistance

Support to find, apply for, and maintain housing that suits your needs and goals.

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Development of Daily Living and Life Skills

Practical guidance to build confidence and skills for everyday life and independence.

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Access and Maintain Employment or Higher Education

Support to prepare for, find, and stay in work or study that fits your strengths.

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Specialised Supported Employment

Tailored job support for people with barriers to open employment, delivered with care.

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Community Participation

Support to get involved in your local community, meet people, and try new activities.

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Innovative Community Participation

Creative programs and tailored supports to build confidence and expand opportunities.

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Group and Centre Based Activities

Shared activities designed for connection, learning, and enjoying time with others.

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Travel/Transport Arrangements

Safe and reliable transport to appointments, work, education, and community activities.

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Home Modifications

Changes to your space that support safety, access, and independence

Experience you can trust. Support you can feel.

Care that’s guided by experience and built on connection

With a background in nursing, mental health, and hospital-based care, our team brings a level of clinical insight and professionalism that sets us apart. But what really makes a difference is how we build relationships, with consistency, honesty, and respect. 

We take the time to understand what’s important to you, involve you in the planning, and work towards outcomes that feel meaningful. At Care Actually, you’re not just receiving disability support, instead you’re working with people who genuinely want to see you move forward.

Disability support and care that’s consistent, considered, and built on purpose

What shapes the way we work

Everything we do at Care Actually is shaped by clear principles that guide how we work with you, how we support our team, and how we continue to improve. These are the standards we hold ourselves to, not because we have to, but because we believe good disability support comes from doing things properly, with care and intention.

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Person-Centred
Empowerment

We support your choices, involve you in decision-making, and respect your goals, values, and independence.

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Transparency and
Accountability

You’ll always know what’s happening, why it matters, and how to reach us if something needs to change.

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Commitment to
Continuous Improvement

We reflect, review, and refine how we work, always looking for ways to do better and achieve more.

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Professional
Excellence

Our team is skilled, qualified, and supported with ongoing training to deliver high-quality, consistent care.

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Relationship
Continuity

We prioritise consistent support staff and genuine connection, so your care feels stable and familiar.

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Measurable
Outcomes

We focus on progress that matters to you, tracking what’s working and adjusting where it’s needed.

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Technology-Enhanced
Care

We use the right tools to reduce admin, improve communication, and support you with greater efficiency.

Ready to get started?

We’d love to hear from you!

Ready to talk?

Let’s start with a conversation

If you’d like to find out more about our disability support services, have questions about how we work, or just want to see if we’re the right fit, we’re here and happy to chat. Fill out the form and we’ll be in touch soon to discuss what support for you looks like with Care Actually.

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